Privacy Policy - TROLIVE

At TRO Live, we are committed to protecting the privacy and personal data of all talents, affiliates, influencers, clients, and partners we work with. This Privacy Policy explains how we collect, use, share, and protect personal data in relation to our live commerce, influencer marketing, production, and analytics services.

Data We Collect

Talent/Influencer Data: Name, gender, contact details (email, phone), social media IDs/handles, photographs, video/audio content, bank account details (for payments), and identification numbers (for contractual purposes).


Affiliate Data: Social media IDs/handles, performance metrics (views, clicks, CTR, GMV), and contact details for campaign participation.


Client/Business Partner Data: Business contact information (name, email, phone) for coordination and contractual purposes.


Analytics Data: Aggregated campaign and performance data (e.g., audience engagement, sales reports, traffic breakdown).


We do not collect or process consumer/buyer personal data from e-commerce platforms (e.g., Shopee, TikTok).


How We Use Personal Data

Personal data is used strictly for:

Campaign execution and performance reporting. Talent and affiliate management, including contracts and payments. Client and partner communication. Compliance with legal and financial obligations (e.g., invoicing, taxation).


Legal Basis for Processing

We process personal data based on:

Consent: Obtained through contracts, agreements, or program registrations.

Contractual necessity: Data required to perform obligations under contracts.

Legal obligations: Compliance with applicable financial and tax laws. We do not process personal data without a valid legal basis.


Data Sharing

We may share personal data with:

Clients and Agencies: For campaign execution and reporting purposes. Financial institutions / payment providers: For talent and affiliate payments. Legal or regulatory authorities: Where required by law.


We do not sell personal data to third parties.

Data Retention

Personal data is retained only as long as necessary for the purposes described in this policy, or as required by law.

Data Subject Rights

We implement appropriate organizational and technical measures to safeguard

Individuals whose data we process have the right to:


Request access, correction, or deletion of their personal data. Withdraw consent where processing is based on consent. Raise questions or complaints regarding data use.

Contact Us

For privacy inquiries, please contact: TRO Live

legal@trolive.id or https://www.trolive.id

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